Shipping & Delivery Policy
At Silver Line, we are committed to delivering our premium kitchen and bathroom fittings across India with care and efficiency. Below is our shipping policy designed to keep you informed and ensure a smooth delivery experience.
Delivery Estimates:
- We provide an estimated delivery time on our shipping page, which is calculated based on your location, distance, and our logistics partners.
- Please note that these estimates are approximate and may change due to factors such as order volume, unforeseen delays, or changes in courier operations.
Shipping Charges:
- Enjoy free shipping on orders above Rs. 999.
- A nominal shipping fee of Rs. 129 is applied to orders below Rs. 999.
Logistics & Tracking:
- We partner with reputable courier and postal services to handle your orders. However, Silver Line is not responsible for any delays caused by these external partners.
- Once your order is dispatched, you will receive an email with your shipping details and tracking information, allowing you to monitor your package’s progress.
Customer Responsibilities & Additional Information:
- Please ensure that your shipping address is complete and accurate. Incorrect or incomplete information may result in delivery delays or non-delivery, for which Silver Line will not be held accountable.
- If you experience any issues or delays with your shipment, our customer support team is available to assist you in tracking your package and resolving any concerns.
- For bulk orders or special shipments, additional shipping terms may apply. In such cases, our customer service team will provide you with detailed information.
- Silver Line reserves the right to update or modify this policy as needed, to reflect changes in logistics or business practices.
By placing an order with Silver Line, you agree to these shipping terms and conditions, designed to provide you with a transparent and reliable delivery experience.