Privacy Policy

Your privacy is important to Silver Line. We respect the privacy of every individual who visits our website, and we understand your concerns regarding the information you provide. This privacy policy explains the types of personal data we collect, how we use it, and the measures we take to protect it, so that you can feel secure knowing your privacy is our priority.

Personal Information

When you visit our website, we do not automatically collect any personally identifiable information (such as your name, address, contact number, or email address) unless you voluntarily provide it. If you choose not to provide this information, you may still browse our site; however, you might not be able to participate in promotions, receive product updates, or provide feedback.

Usage of Personal Information

Any personal information you provide is used solely to understand your needs better, improve our products and services, and communicate with you. This may include sending marketing or promotional materials, responding to your inquiries, and processing your orders. We will never sell or share your personally identifiable information with third parties for their own use without your consent. Information may be shared only with our trusted agents or contractors who assist us in delivering our services, and they are obligated to maintain the confidentiality of your data.

Feedback and Public Information

Any feedback, comments, or suggestions you submit through our website will be treated as non-confidential and may be used by Silver Line at our discretion.

Data Security

We take reasonable technical and organizational measures to prevent the loss, misuse, or unauthorized alteration of your personal information. Any Silver Line employees, agents, or contractors who have access to your data are required to maintain its confidentiality and use it solely for providing services to Silver Line. However, please note that if you voluntarily post your personal information on our website, Silver Line cannot be held responsible for its misuse by others.

Automatic Collection of Non-Personally Identifiable Information

We may automatically collect non-personally identifiable information such as your browser type, operating system, and the domain of the website that referred you to our site. Although we do not automatically link this information to your personal data, it may be used in conjunction with information you have previously provided to improve our services.

Cross-Border Data Transfers

Please be aware that any information you submit for publication on our website may be accessible worldwide. By providing your personal information, you consent to its cross-border transfer. Additionally, we may disclose your data if required by law, in connection with legal proceedings, or to protect our legal rights.

Third-Party Websites

Our website may contain links to third-party sites, such as social media platforms (e.g., Facebook, Twitter). These third-party websites have their own privacy policies and practices, which are independent of Silver Line’s. We are not responsible for the data practices of these external sites.

Cookies and Tracking Technologies

To enhance your experience and for internal analysis, we may use server log files and tracking technologies—including cookies and web beacons—to collect information about user behavior and preferences. This data is used for lawful purposes to help us improve the efficiency and functionality of our website.

Data Deletion

If you wish to have your personal information removed from our records, please contact our customer support at support@presswellsteels.com. Please note that deleting your information may result in the cancellation of your registration and loss of access to certain features on our website.

Location Information

Silver Line utilizes third-party services, such as Google Maps, to collect precise location information from your device with your permission, particularly when you use location-related features like selecting a delivery location or tracking services. Even if you do not use these features, we may use your IP address and similar data to approximate your general location (e.g., city and country) for diagnostics and troubleshooting.

Your Rights

You have the right to access, update, or correct your personal information, and in certain cases, to request its deletion. For any such requests, please contact us at the address provided below.

Connect With Us

If you have any questions, concerns, or comments about our privacy practices, please contact us at support@presswellsteels.com.